Policies

At Datek Solutions, we are committed to protecting the privacy and security of our clients. This Privacy Policy outlines how we collect, use, and protect personal data when you engage with our services. Additionally, our Refund Policy sets clear terms for cancellations and refunds, ensuring transparency in all transactions.

Information Collection and Use

We collect personal data such as names, email addresses, phone numbers, and payment details when clients engage with our services. This information is used to provide research assistance, improve user experience, and facilitate communication. We may also collect technical data such as IP addresses and browser information to enhance website security and functionality.

Data Protection and Security

We employ stringent security measures to safeguard all personal data from unauthorized access, modification, or disclosure. Our website and databases are encrypted, and access to sensitive information is restricted to authorized personnel only. We do not sell, share, or rent personal information to third parties, except for service providers assisting in operations under strict confidentiality agreements.

Use of Cookies

Our website uses cookies to enhance functionality, personalize user experience, and analyze traffic patterns. Users may disable cookies through browser settings, though this may impact certain features of the website.

Third-Party Services

Our website may contain links to external websites for reference purposes. Datek Solutions is not responsible for the privacy policies of these third-party sites. Clients are encouraged to review external privacy policies before sharing personal information.

Refund Policy

At Datek Solutions, we strive to deliver high-quality research support services. However, all transactions are subject to the following refund terms:

1. Eligibility for Refunds

Refunds may only be considered in the following cases:

  • Duplicate Payment: If a customer is charged twice for the same service, the extra payment will be refunded.

  • Cancellation Before Work Commencement: If a customer cancels the service before work has started, a full refund will be issued.

2. Non-Refundable Conditions

Refunds will not be provided under the following circumstances:

  • Completed Services: Once a service has been fully completed and delivered, no refunds will be granted under any circumstances.

  • Change of Mind: If the service has already commenced, refunds will not be issued due to a change in preference.

  • Partially Completed Work: If a service is canceled after work has commenced, the portion of work already completed will not be refunded. For example, if 50% of the service has been completed at the time of cancellation, 50% of the payment will be non-refundable, and only the remaining balance may be refunded at our discretion.

  • Dissatisfaction After Delivery: If the service has been delivered as per the agreed scope and all revision attempts have been exhausted, no refunds will be issued

Policy Updates

Datek Solutions reserves the right to update this Privacy and Refund Policy at any time. Any changes will be posted on our website, and continued use of our services implies acceptance of the revised terms.

Contact Information

For any inquiries regarding this policy, please reach out to: